Terms of sale

Last updated 1 November 2026

When you place an order you will receive an email confirming what you bought. A contract is formed when we dispatch your items.

All prices are in pounds sterling and include VAT. We accept major cards and pay-by-bank.

UK orders over £60 ship free and arrive in two to three working days. European delivery is calculated at checkout.

You can return any item within 30 days for a full refund, as long as skeins have not been wound or knitted.

Class places can be moved up to 48 hours before the start. Inside 48 hours we offer a credit for a future class.